SOC 2 Type II
We maintain SOC 2 Type II compliance, demonstrating our commitment to security, availability, and confidentiality controls.
End-to-End Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption standards.
24/7 Monitoring
Continuous security monitoring with real-time threat detection and automated incident response.
Access Controls
Role-based access control (RBAC) with multi-factor authentication and comprehensive audit logging.
Infrastructure Security
Our infrastructure is designed with security as a foundational principle:
- Cloud Infrastructure: We operate on enterprise-grade cloud providers (AWS, GCP) with SOC 2 and ISO 27001 certifications
- Network Security: Multi-layered network security with firewalls, intrusion detection, and DDoS protection
- Isolation: Customer environments are logically isolated with dedicated resources for enterprise customers
- Redundancy: Multi-region deployment with automatic failover ensures high availability
Data Protection
We implement comprehensive data protection measures:
- Encryption: AES-256 encryption at rest, TLS 1.3 in transit
- Key Management: Hardware security modules (HSMs) for cryptographic key management
- Data Residency: Choose your data storage region to meet compliance requirements
- Backup: Automated encrypted backups with point-in-time recovery
- Data Retention: Configurable retention policies with secure deletion
Application Security
We practice what we preach with rigorous application security:
- Secure Development: Security-first SDLC with mandatory code reviews
- Vulnerability Scanning: Continuous SAST, DAST, and dependency scanning
- Penetration Testing: Annual third-party penetration tests
- Bug Bounty: Responsible disclosure program for security researchers
- Dependency Management: Automated vulnerability monitoring and patching
Access Management
Strict access controls protect your data:
- Authentication: Multi-factor authentication (MFA) required for all accounts
- SSO Integration: SAML 2.0 and OIDC support for enterprise SSO
- RBAC: Granular role-based permissions
- Least Privilege: Employees have minimal required access
- Audit Logging: Comprehensive logs of all access and actions
Compliance & Certifications
We maintain compliance with industry standards:
- SOC 2 Type II: Annual audit for security, availability, and confidentiality
- GDPR: Full compliance with EU data protection requirements
- CCPA: Compliance with California privacy regulations
- HIPAA: BAA available for healthcare customers (Enterprise plan)
- PCI-DSS: Compliant payment processing
Incident Response
We maintain a comprehensive incident response program:
- 24/7 Response: Security team on-call around the clock
- Response SLA: Critical incidents acknowledged within 15 minutes
- Communication: Transparent customer notification for relevant incidents
- Post-Mortems: Blameless analysis and continuous improvement
- Regular Drills: Tabletop exercises and simulated incident response
Employee Security
Our team is trained and vetted:
- Background Checks: All employees undergo background verification
- Security Training: Mandatory security awareness training
- Secure Devices: Company-managed devices with endpoint protection
- Clean Desk Policy: Physical security measures in all offices
Vulnerability Disclosure
We welcome responsible security research. If you discover a security vulnerability:
- Email security@gritt.cloud with details
- Include steps to reproduce the issue
- Allow reasonable time for us to respond and remediate
- Do not access or modify customer data
We commit to acknowledging reports within 48 hours and keeping you informed of our progress.
Contact Security Team
For security inquiries or to report concerns:
Security Team
Email: security@gritt.cloud
For urgent security issues, contact your account manager directly.